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How law firm Gilbert + Tobin governs and scales AI with OpenAI

AnnouncementProductSep 1, 2026

Gilbert + Tobin reports 87% active usage among enabled ChatGPT users as of June 2026, more than twice the adoption rate it typically sees for other tools. The Australian law firm deployed ChatGPT Enterprise with OpenAI's Australian data residency, expanding from operations teams to marketing, finance, recruitment, and parts of its legal practice. CEO Sam Nickless framed adoption as applying judgment rather than cheating. The firm is now using Codex to complete defined steps across larger workflows.

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OpenAICompanyChatGPTModelCodexModelGilbert + TobinCompany
Canonical: https://openai.com/index/gilbert-tobin/