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Muse can shop, write emails, and negotiate prices for users, all through WhatsApp

AnnouncementProductSep 10, 2026

Meta announced Muse, an AI agent controlled through WhatsApp that handles tasks such as booking travel, writing emails, and negotiating prices. Muse completes purchases after user approval via Stripe's Link service, using one-time cards—a direct payment feature OpenAI dropped from ChatGPT. Meta says Muse runs on an isolated virtual machine monitored by an oversight agent, keeping passwords hidden and interactions out of its ad systems. Muse launches first in the US on iOS and Android.

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Evidence

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Citation chain · 1 source

OpenAICompanyChatGPTModelMetaCompanyStripeCompanyMuseModel
Canonical: https://the-decoder.com/muse-can-shop-write-emails-and-negotiate-prices-for-users-all-through-whatsapp/