Meta's Muse can now make calls on your behalf (if you have a paid subscription) - Engadget

Why it matters

Meta has added phone-calling capabilities to its AI agent Muse, allowing paid subscribers to have the assistant place calls to businesses for tasks such as scheduling appointments, making reservations, and waiting on hold. Meta Chief AI officer Alexandr Wang announced the update, which requires a separate Muse subscription that includes extra tokens and additional features. Matt Schlicht, a Meta Superintelligence employee and creator of Moltbook, shared a recreation of a call in which his agent contacted a Volvo dealership and stayed on hold to obtain the information he needed, saying he uses it for multiple calls daily. Notably, in the shared call, Muse does not explicitly identify itself as an AI, though it says it is calling on someone's behalf and transcribing the conversation. Meta says Muse has drawn a large user base, and other companies, including Google and Instinct, have experimented with similar phone-calling features.